Deen controversy offers lessons in crisis PR
Paula Deen The Paula Deen controversy is a study in crisis management public relations and communications. What are the lessons to be learned? Crisis management is complicated and typically a Monday-morning-quarterback’s sport. But here are a few rules that can shed some light. Rule #1: Anticipate. In Deen’s case the reality of the situation was … Continue reading Deen controversy offers lessons in crisis PR
